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UX Design Agile-Sprint Cycle

A healthy approach to e-commerce

- attention detail

- hierarchy strips

- designs based on research not a hunch

- case study is a story:Problem > Solution = solved with Design / Milestones of project

- frame the problem as if you were talking to a friend

- NOW use photos of yourself or Emoji to Help visually tell the story.

 

Usually 5 steps plus images of person with app etc. - images taken is much easier to follow in case study. Diaognose the problem to fix

Competitive research
Competitive analysis
Persona 
Wireframes
User surveys
Flow diagrams
Mini usability studies
Low fidelity mockups
Hi-fidelity UI
Prototype
Design system
Heuristic evaluation
UI Accessibility

Company/When

What

Why

44 pt square for icons (icon fits half

40- 44 - 48 pt  h button size

consistent fonts: avoid thin or light fonts between 12( or 14-16) - 24 pt + 40pt for important

Alignment!  Buttons especially (an action) = red square method

 

white space (extra "w" for measurement) 

Colors: 60/30/10 White/dark color/accent/and or accent #2

Colors: 70-80% of color spectrum range

ICONS must be in same design set! Corners, rounded, stroke, color, etc. must be consistent

 

Blockframe= simple / color representation (not wireframes) 

 

Red square method= based on 8 pt grid 16x16, 24x24, 32x32

 
32pt for mobile app frame margin

Card inside = margin 24pt

Analog Devices
Mar 2022-Jun2023

Mobile App (iOS)

Portfolio Spec Project

Role

Category

UI Designer

E-commerce. Food&Drink

Software

Figma, Axure, Photoshop, Illustrator, Bravo Studio

Agile= delivering a slice(s) of the pizza / MVP ...for feedback (every 2 weeks). Adapt within Scrum Sprint framework.... "EPICS" (high-level)>User Stories (story about types of payment etc + alternative payment methods (all the details) ..Ex. Epic=A website Checkout Path and then lower level like: Create Acct., Payment Info., Review-Submit.  Kanban. LEAN= Think+Make+ Check

Why I made this project

I’m a big fan of organic, healthy products. This app has a purpose of allowing people to easily find and order from local organic shops around them. Design a user centered website experience. Meet core users needs and helps them to be more productive and happy.

DISCOVER

Market research

I did generative research to uncover pain points and give real value to the user. Evaluative research... tree test, card sort, eye track, A/B, etc. Attiutudinal (what they say) /Beahvioral(what they do).  1. Thank of question 2. Gather evidence 3. Consider what it means.

The claim

Organic food awareness has been growing has been growing in the last 10 years. The market is now estimated at around $10B worldwide.

The problem

Organic food awareness has been growing has been growing in the last 10 years. The market is now estimated at around $10B worldwide.

DISCOVER

Competitive analysis

I analyzed 3 of the most popular apps in this space – looking at both the ordering experience and the the negative app store comments to find patterns.

App 1

App 2

App 3

The good
All apps allow users to search for stores nearby and buy locally.


The bad:
There is no way to see the product before registration (App 1, App3) and there's no next-day  or same day delivery option (App 2, App3).

Problems from the comments

I can't browse products before creating an account - no idea if it's worth it!

John

I needed something for Tomorrow and the closest delivery was in a week...

John

Because of the app I found a local store nearby that I can simply go to by foot.

John

DISCOVER

User survey

I conducted a quick online survey among people who are eco-friendly on Twitter. What: Support call Metric pain points from web analytics and heatmaps. Rich data from user interviews- 'watching' representative users use product, usability: Why. What areas do i need to address first? Solutions for these problems. Treejack

What's the most important factor you take into account while eco-shopping?

23 participants

Price

25%

Convenience

34%

Delivery time

31%

Other (please comment)

10%

Notable comments

I can't browse products before creating an account - no idea if it's worth it!

John

I needed something for Tomorrow and the closest delivery was in a week...

John

I needed something for Tomorrow and the closest delivery was in a week...

John

Initial research shows

Indepth behavior patterns > quantitative data. There is a growing need for a convenient, easy to use, affordable service with fast delivery available form local stores. Deep understanding.

DEFINE

Target personas

I created two personas based on two types of users for the app: the store owner and the client. Who is the target user? Active observation as a humble apprentice: user quotes = rich/facts. Listened for their goals and how they achieve them with actions..."can you tell me more about that or what you just did...I noticed that you....(explain it to me)"

Experience maps

CURRENT STATE of the interface system. Reduced user bias with experience map by focusing on the problem from valid data. Extracted pain points and user goals: stages in user tasks. Direct quotes, user goals, actions, pain points: Pain point dot voting =  top issues. Priority Map/Invert to Goals or benefits "Reduce the need to enter complex data into mobile App"  or find an alternative to enter this data. Don't forget to balance business needs with user needs: fixing ones with biggest impact.

UX-Affinity-1.jpg

DEFINE

Ideation & sketches

Explored different sets of potential, novel ideas and refined these for my new designs. with focus on user pain points and user centered goals. Got reality checks by referring to the personas and explored different alternatives.  Internal Design Workshops using Design Charrettes and Possible Furtures Brainstorming techniques. to synthesis. Informed decisions based on data. Reduced user bias with experience map by focusing on the problem from valid data. Extracted pain points and user goals: stages in user tasks. Direct quotes, user goals, actions, pain points: 

User scenarios & storyboards

Reduced user bias with experience map by focusing on the problem from valid data. Extracted pain points and user goals: stages in user tasks. Direct quotes, user goals, actions. Storyboards= shows user needs, design concepts, input conditions and outputs in UI. User's needs are meet by these purposed solutions.

I have ideas to remove pain points flush out solutions into Scenarios and storyboards- make solutions useful, viable and useable,. Understand how my ideas will work in reality. = creativity tempered with reality workable interactions, prevent errors, user behavior. meets goals, users needs and closer to true design solutions.

Paper prototypes

Worked through the scenarios one by one; allowing persona to perform that task: Minimalist constructed...fast to build and fast to change...for usability testing.

User-centered planning

Metrics demonstrate the value of my user-centered design methods and removes user pain points:

Efficiency: 20% faster input

Effectiveness: 50% fewer data errors

Satisfaction: moves from a 3/5 to a 4/5 star rating

 

Prioritize minimum-majority and absolutely neccesary requirements, goal setting-metrics, easy to track B measure success with usability tests /system metrics. Most important features first, Created a STORY MAP with requirements for NEW STATE with priorities. Nice to have features were lowest on my priority list. Build> get feedback(goals/metrics) . A/B

BUILD

Flow diagrams

To outline the necessary app functionality, I created a flow diagram of the main tasks the user can do. One of the flow is shown below. MVP and pivoting to test new (idea) hypothesis, feedback from users, learn from feedback and iterate=build -measure-learn (for improvement).

BUILD

Lo-fidelity wireframes

MVP: To outline the necessary app functionality, I created a flow diagram of the main tasks the user can do. One of the flow is shown below. Rapid Iterative. Low Fidelity Validation for my UI designs: meet users needs.

FPO: Image of App Flow

FPO: Wireframes

FPO: Blockframe

BUILD

High-fidelity UI & Design

Refine and build -Realistic experiences. Once the initial flows were created...user scenario....
I started by defining the font and color structure for design system....

FPO: Color /Fonts/ Icons, imagery , illustrations , Design System,  Art Direction, Mood Board

FPO: High Fidelity UI

24 high-fidelity designs were created

UI design alignment and grid markup

Accessibility check

Once the initial flows were created...user scenario....
I started by defining the font and color structure for design system....

BUILD

Prototypes

Once the initial flows were created...user scenario....
Rapid Prototyping

METRICS

Usability test

Usability metrics

What does success look like and how to measure it. Efficiency= time to complete task, satisfaction=happiness with system, effectiveness= reduction in user errors. Ex. User take 20% less time to complete tasks with new system / process compared to older system.  50% or no data entry issues. New version of App and user satisfaction  goes from 3/5 to 4/5  review stars. or user churn.

The New Romantic

Change the text and share something about the collection you would like to feature.

pexels-karolina-grabowska-4207892.jpg

The New Romantic

Change the text and share something about the collection you would like to feature.

pexels-karolina-grabowska-4207892.jpg

The New Romantic

Change the text and share something about the collection you would like to feature.

pexels-karolina-grabowska-4207892.jpg

Project Logo

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Quick Sub copy

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Type: Web-mobile App UX design sprint

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Design Brief

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Problem Statement

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Possible Solution

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My Role / Tools Used

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Research / USability test; User tested the AP AN SHARED WHAT THEY LIKE AND DISLIKED

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RESEARCH- IDEATION- HEURUISTICS - Competative audit

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Design Sprint Problem to solution

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Day1 Map

Day 2 Sketches

Day 3 Decide / Affinity Map

Day 4 Prototype Grey Scale Wireframes Proto

Day 5 Test High Fi Protos

Resources

At Folio, we’re passionate about UX design and strive to provide our customers with the best possible user experience.

Resources

At Folio, we’re passionate about UX design and strive to provide our customers with the best possible user experience.

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